Avvanta Administrators will again be performing load balancer testing Thursday morning, August 9th, between 12:01AM and 1:00AM Pacific Time. During this work you should expect periodic outages of our main web site and the CCC.
This is follow-up work on a new load balancer. The goal of the testing is to ensure that the new equipment properly switches over to backup hardware in the event of an outage. By design the fail-over testing requires that services be interrupted for numerous brief periods to simulate outages that the hardware must then resolve automatically.
This work will not interrupt connectivity or mail services.
We will endeavor to keep interruptions in service as brief as possible. There is always the possibility of some unforeseen bug or problem that could extend the outage time. Administrators will make every effort to correct the problem or implement the back out plan quickly if something occurs. All outage times are estimates based on expected outcomes of the work being performed and previous experience performing the same or similar work.
In the event that you experience continued disruption of services after this period please contact Avvanta customer support at (425) 818-6500, or by e-mail to Avvanta Support. Please do not contact technical support to report outages or service disruptions during the scheduled maintenance window.