Qwest will be performing maintenance on the circuits that serve Qwest DSL connections between 12:01AM and 4:00AM Thursday morning, November 12th. This maintenance will cause an interruption in Qwest DSL service while Qwest makes changes on the circuit. No other servers or services will be affected by this maintenance.
Our expectation is that this interruption of service will be of a short to limited duration with some customers experiencing as little as a five-minute disruption. Avvanta Administrators will be working with Qwest during this maintenance with the goal to limit the impact to our customers.
Please ensure that your Internet equipment is performing no critical updates, backups, or other activities over your connection during this time frame. We will endeavor to keep any interruption as brief as possible. All outage times are estimates based on expected outcomes of the work being performed and previous experience performing the same or similar work. There is always the possibility of some unforeseen bug, or problem, that could extend the outage time. Administrators will make every effort to correct the problem, or implement the back out plan quickly, if something does occur. We apologize in advance for any inconvenience caused. In the event- that you experience continued disruption of services after this period attempt to reboot your DSL modem. If your service continues to be disrupted after a reboot please contact Avvanta technical support toll free at 888-662-5274. Please do not contact technical support to report outages during the scheduled maintenance window. Thank you for your continued support.
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