Qwest DSL Outage - Seattle Area Posted by admin on 04/01/08 at 03:38pm

Qwest is experiencing a significant DSL outage in the Seattle area. Qwest is aware of the problem and engineers are already working on repairs. Qwest has initially provided a 24-48 hour ETR however from previous experience Qwest generally beats their initial estimates by a substantial margin. As a reminder our Standard, SOHOxl, and SOHOxs DSL accounts are provided dial-up access. If the outage is extended please consider this means of alternative access. Please call our office if you need assistance configuring your computer to use dial-up service.

Qwest DSL Promotions Extended Posted by admin on 03/12/07 at 01:49pm

When ordering new Qwest Choice DSL service between February 18th 2007 and May 19th 2007 the normal $99.00 Qwest DSL activation fee will be waived. Promotion Extension: Qwest has extended their 1st Quarter promotion indefinitely (at least through the end of the 3rd Quarter ending late November) For residential customers the monthly rate for new Qwest Choice DSL Deluxe (1.5Mbps) customers is reduced from $28.00/month to $22.00/month for the first twelve months of service. ($20.00/month for AZ and NE residents) Price for Life: Due to the overwhelming success of this promotion Qwest has extended and improved the Price for Life promo! With a two year commitment the promotional price of $22.00/month ($20.00/month in AZ and NE) never expires. The customer will only lose the discount if they change their services (terminate DSL service, change ISPs, change speeds, or switch to Standalone service) Qwest will impose a $200 early termination fee if any of the above occurs within the first two years. This promotion applies to New and Upgrading, non-standalone service only. Qwest is currently offering other promotions in addition to the waived activation fees and reduced monthly rates. Read the full announcement for complete details.

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Qwest DSL Outage - Seattle Posted by admin on 11/03/06 at 09:27am

At 7:26 this morning the Qwest ATM switch (STTLWALADS0) servicing most of the Lakeview, Seattle area went down. This is preventing DSL service to all or major portions of the 98115 zip code including the following service numbers: Area code (206) Prefixes: 517, 522, 523, 524, 525, 526, 527, 528, 529, 729, 985, 987. We do not yet have an estimated time of repair from Qwest regarding this outage. Outage cleared at 11:03am

Fiber Cut in Moses Lake, WA Posted by admin on 07/22/06 at 10:26am

At 7:50am PDT, on July 22nd, 2006 there was a fiber cut in Moses Lake, WA. This cut is causing Avvanta DSL customers in eastern Washington to be without service. The circuits are being repaired and service will be restored as quickly as possible. Update: As of July 22nd at 11:04am PDT, this fiber cut has been repaired and service has been restored to all customers.

Qwest DSL Promotions Apr 30th, 2006 - July 15th, 2006 Posted by admin on 05/02/06 at 05:00pm

When ordering new Qwest Choice DSL service between April 30th, 2006 and July 15th, 2006 the normal $99.00 Qwest DSL activation fee will be waived. For residential customers the monthly rate for new Qwest Choice DSL Deluxe customers is reduced from $28.00/month to $22.00/month ($17.00/month in AZ and NM) for the first twelve months of service. For new residential Qwest Choice DSL Premiere customers in all states the monthly rate is reduced from $38.00/month to $25.00/month for the first twelve months of service. Qwest is currently offering other promotions in addition to the waived activation fees and reduced monthly rates. Read the full announcement for complete details.

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Qwest DSL Promotions Jan 29th, 2006 - Apr 7th, 2006 Posted by admin on 02/16/06 at 09:00am

When ordering new Qwest Choice DSL (256k/256k), Qwest Choice DSL Deluxe (1.5M/896k), Standalone Qwest DSL (1.5M/896k), DSL Premier (7M/896K) or Standalone Qwest DSL Premier (7M/896K) service between January 29th, 2006 and April 7th, 2006 the normal $99.00 Qwest DSL activation fee will be waived. The monthly rate for new Qwest Choice DSL Deluxe customers is reduced to $25.00 ($20.00 in AZ and NM) for the first twelve months of service. For new Qwest Choice DSL Premiere customers in all states, the monthly rate is reduced to $28.00 for the first twelve months of service. Qwest is currently offering other promotions in addition to the waived activation fees and reduced monthly rates. Read the full announcement for complete details.

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Qwest DSL Promotions Oct 9th, 2005 - Jan 8th, 2006 Posted by admin on 10/09/05 at 12:00am

When ordering new Qwest Choice DSL (256k/256k), Qwest Choice DSL Deluxe (1.5M/896k), Standalone Qwest DSL (1.5M/896k), DSL Premier (7M/896K) or Standalone Qwest DSL Premier (7M/896K) service between October 9th, 2005 and January 8th, 2006 the normal $99.00 Qwest DSL activation fee will be waived. Existing customers changing their service from Qwest Choice DSL, Qwest DSL 640K to Qwest DSL Deluxe or Qwest DSL Premier the normal $9.99 change fee will be waived. Qwest is currently offering other promotions in addition to the waived activation fees. Read the full announcement for complete details.

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Qwest Serivce Interruption Posted by admin on 08/29/05 at 12:00pm

Beginning on Tuesday, August 30th, Qwest DSL subscribers will be transitioned from our current network center to our new facilities. Qwest will start the migrations at 10am and end by 5pm. There will be a brief interruption in service when a DSL connection is moved. This interruption should last no more than a few minutes. These migrations will continue through Thursday September 1st.

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Qwest DSL Promotions July 10th, 2005 - October 8th, 2005 Posted by admin on 07/11/05 at 09:00am

When ordering new Qwest Choice DSL (256k/256k), Qwest Choice DSL Deluxe (1.5M/896k), Standalone DSL (1.5M/896k), DSL Premier (7M/896K) or Standalone DSL Premier (7M/896K) service between July 10th, 2005 and October 9th, 2005 the normal $99.00 Qwest DSL activation fee will be waived. Existing customers changing their service from Qwest Choice DSL (256k/256k), Qwest DSL 640K (640k/256k) or from Qwest Standalone DSL (1.5M/896k) to Qwest Choice DSL Deluxe (1.5M/896k) the normal $9.99 change fee will be waived. Qwest is currently offering many more promotions in addition to the waived activation fees. Read the full article for complete details.

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Qwest DSL Premier Service Now Available Posted by admin on 05/03/05 at 03:00pm

Starting on May 3rd, 2005, Qwest is offering a new DSL line called Qwest DSL Premier and Qwest Standalone DSL Premier. These new lines run at the highest speed that the phone line is capable of up to 7168Kbps down by 896Kbps up1. Avvanta has introduced our new eXtreme DSL services that are designed to work with the new DSL Premier services.

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Qwest DSL Outage Posted by admin on 04/26/05 at 11:38am

During the early morning hours of Tuesday April 26th Qwest suffered a very brief area-wide service interruption. The outage appears to have lasted approximately 35-40 minutes and disrupted service throughout the region. Most, but not all DSL modems reconnected automatically once Qwest restored service. Those that did not recover will need to be powercycled to restore service. Unplug your DSL modem, leave it unplugged for 15 seconds, then plug it back in. DSL service should be restored within one minute of powercycling the modem. If service does not recover please call our office.

Qwest DSL Promotions April 10th, 2005 - July 9th, 2005 Posted by admin on 04/25/05 at 12:22pm

When ordering new Qwest Choice DSL (256k/256k), Qwest Choice DSL Deluxe (1.5M/896k), or Standalone DSL (1.5M/896k) service between April 10th, 2005 and July 9th, 2005 the normal $99.00 Qwest DSL activation fee will waived. In addition, new Choice DSL Deluxe customers or customers upgrading from Qwest Choice DSL to Qwest DSL Deluxe will recieve the first two months of Qwest Choice DSL service for $19.99 (normally $28.00). Existing customers changing their service from Qwest Choice DSL (256k/256k), Qwest DSL 640K (640k/256k) or from Qwest Standalone DSL (1.5M/896k) to Qwest Choice DSL Deluxe (1.5M/896k) the normal $9.99 change fee will be waived.

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Qwest DSL Promotions January 9th, 2005 - April 9th, 2005 Posted by admin on 01/11/05 at 11:00am

When ordering new Qwest Choice DSL (256k/256k), Qwest Choice DSL Deluxe (1.5M/896k), or Standalone DSL (1.5M/896k) service between January 9th, 2005 and April 9th, 2005 the normal $99.00 Qwest DSL activation fee will be only $10.00. Existing customers changing their service from Qwest Choice DSL (256k/256k), Qwest DSL 640K (640k/256k) or from Qwest Standalone DSL (1.5M/896k) to Qwest Choice DSL Deluxe (1.5M/896k) the normal $9.99 change fee will be waived.

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Qwest DSL Promotions October 23rd 2004 - January 8th 2005 Posted by admin on 10/28/04 at 03:20pm

When ordering new Qwest Choice DSL (256k/256k), Qwest Choice DSL Deluxe (1.5Mb/896k), or Standalone DSL (1.5Mb/896k) service between October 22nd 2004 and January 8th, 2005 the normal $99.00 Qwest DSL activation fee will be only $9.99.

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DS3 Outage Posted by admin on 10/25/04 at 09:49am

One of the DS3 circuits that connects Qwest DSL subscribers into Avvanta's network was down. Qwest technicians have been working on the problem, and as of about 10:10am, October 25th, they are still working on the problem. Update, 11:39am Qwest and Avvanta technicians are continuing to work on the problem. Some customers are able to get online by power cycling their DSL modem. We will continue to work with Qwest until this problem is resolved. Update 12:56pm The DS3 outage has been resolved and there should be no connection issues.

New ActionTec GT701 Firmware update Posted by admin on 08/09/04 at 05:14pm

Qwest has released an updated firmware for the ActionTec GT701 Wireless Gateway. This firmware update fixes many known bugs in the ActionTec device. This is not a required update and should only be installed if you are experiencing problems with your Qwest-provided ActionTec GT701.

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Qwest DSL Service Outage Notice Posted by admin on 07/01/04 at 01:51pm

Qwest has notified us of emergency maintenance on one of their Central Office facilities. This service will be conducted between 6am and 8am tomorrow, Friday July 2nd.

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Qwest DSL Promotions - May 29, 2004 - July 30, 2004 Posted by admin on 06/01/04 at 11:06am

When ordering new Qwest Choice DSL or Qwest Choice DSL Deluxe service between May 29th, 2004 and July 30th, 2004 the normal $99.00 Qwest DSL activation fee will be only $0.99. The normal DSL speed change fee of $9.99 is being reduced to $0.01.

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Standalone DSL Service available February 28th, 2004 Posted by admin on 02/25/04 at 11:01am

Starting on February 28th, 2004, customers in Qwest's service areas will be able to purchase Standalone DSL service from Qwest. This new Standalone DSL product does not require normal telephone service or a phone number from Qwest. The new service runs at up to 1.5M down by 896K up1. It will be available from Qwest for $33.00 per month2 with a one time installation fee of $99.003. The Avvanta services available for these new lines are our Qwest Standard DSL, Qwest SOHOxl DSL and Qwest SOHOxs DSL Internet service packages.

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New Qwest DSL Speeds and Service Names Posted by admin on 02/09/04 at 10:48am

Effective February 7th, 2004, Qwest has renamed their most popular DSL Serivce offerings and added a new speed. Old Service Name New Service Name Maximum Speed (Down/Up)1 Qwest Monthly2 Qwest Choice DSL 256K Qwest Choice DSL 256K/256K $15.00 Qwest Choice DSL Deluxe Qwest DSL 640K 640K/256K $28.00 N/A (New Service) Qwest Choice DSL Deluxe 1.5M/896K $28.00 Avvanta offers services that correspond with each of these lines, including our Qwest Standard DSL, Qwest SOHOxs DSL and our new Qwest SOHOxl DSL service.

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Qwest DSL Outage on February 3rd, 2004 Posted by admin on 02/02/04 at 10:57am

On Tuesday, February 3rd, 2004 beginning at approximately 7am, Qwest will be performing maintenance on the central office that our DSL circuits are connected to. Qwest is anticipating between a 5 and 15 minute outage for all DSL subscribers some time between 7am and 8am.

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Qwest DSL Promotions - Dec 13, 2003 - Feb 27, 2004 Posted by admin on 12/15/03 at 01:22pm

When ordering new Qwest Choice DSL 256K or Qwest Choice DSL Deluxe service between December 13, 2003 and February 27th, 2004 the normal $99.00 Qwest DSL activation fee will be waived.

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New Qwest DSL pricing and service names Posted by admin on 12/15/03 at 12:02pm

Effective December 15th, 2003, Qwest has new names and reduced pricing for their most popular DSL service offerings. Old Service Name New Service Name Old Price New Price Qwest DSL 256K Qwest Choice DSL 256 $21.95/mo $15.00/mo Qwest DSL Deluxe Qwest Choice DSL Deluxe $31.95/mo $28.00/mo

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Current Qwest DSL Promotions Posted by admin on 10/02/03 at 10:39am

When ordering new Qwest DSL service between September 27th, 2003 and October 24th, 2003 the following promotions will be applied to your Qwest order: Qwest DSL 256K and Deluxe Lines: $50.00 activation fee (normally $99.00) $2.00 modem rental for 12 months (normally $5.00/month) Qwest DSL Pro Lines: Free Activation (normally $99) $2.00 modem rental for 12 months (normally $5.00/month)

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Current Qwest DSL Promotions - Extended through July 15th Posted by admin on 04/01/03 at 03:23pm

When ordering new Qwest DSL service between March 29th, 2003 and July 15th, 2003 the following promotions will be applied to your Qwest order: Qwest DSL 256K and Deluxe Lines: $25 activation fee (normally $99) First month of service free If service is installed on a business line, the first 6 months of modem rental are free ($30 savings) Qwest DSL Pro Lines: Free Activation (normally $99) First month of service free First 6 months of modem rental are free ($30.00 savings)

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Qwest DSL Protmotions Extended Posted by admin on 12/10/02 at 11:38am

Qwest has extended their promotions for new Qwest DSL 256K and DSL Deluxe line orders. When ordering new Qwest DSL 256K or Qwest DSL Deluxe service before January 5th, 2003 the following promotions are available: Free Activation (normally $99.00) One year of free ActionTec DSL router or Intel DSL modem rental (normally $5.00/month)* These lines are compatible with our Qwest Standard DSL and our Qwest SOHOxs DSL. Contact Information if you would like to place an order or have additional questions.

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Current Qwest DSL 256K and Deluxe Promotions Posted by admin on 10/17/02 at 10:36am

When ordering new Qwest DSL 256K or Qwest DSL Deluxe service between August 31st, 2002 and November 29th, 2002 the following promotions are available: Free Activation (normally $99.00) One year of free ActionTec DSL router or Intel DSL modem rental (normally $5.00/month)* Call us at 425.818.6500 or toll free at 888.662.5274 to qualify your line and place your Qwest DSL order.

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Current Qwest DSL 256K and DSL Deluxe Promotions Posted by admin on 08/09/02 at 11:54am

Qwest has announced their promotions for new Qwest DSL 256K and DSL Deluxe line orders. When ordering new service between July 4th and August 30th, 2002, DSL 256K and DSL Deluxe customers get the following promotion: First month of service at no charge $50 rebate after 45 days of service

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New Qwest Pro DSL Promotions Posted by admin on 08/09/02 at 11:44am

Qwest has announced their promotions for new Qwest Pro DSL line orders. When ordering between August 6 and September 27, 2002, DSL Pro customers get the following promotion: First month of service at no charge Activation fee waived First 12 months of modem rental waived Technician installation is included (regularly $149.95)

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