Avvanta NOC Notifications http://www.avvanta.com/network-status Outage notifications and other relevant announcements for the Avvanta Network. Limited to the 10 most recent events less than 30 days old. en-us Copyright 2019 2019-02-20T05:45:47+01:00 support@avvanta.com Avvanta NOC Notifications VOIP Outage - 2019-02-18 10:08:43 http://www.avvanta.com/network-status?pid=1072 2/15/19 10:39AM - Our main upstream VOIP carrier is having trouble, calls are failing over to back up carriers but could take a much longer time than usual to connect. This does not affect inbound calls. The carrier is actively working on the issue 2/15/19 1:53PM - Outbound call issues have been resolved. Please let us know if you continue to experience any issues. http://www.avvanta.com/network-status?pid=1072 Scheduled VPS and Hosting cluster Maintenance – Wednesday February 13th 10PM PST - 2019-02-14 06:20:26 http://www.avvanta.com/network-status?pid=1069 Administrators will be performing major software updates to all backend servers of the primary VPS and shared hosting cluster. There will be an estimated downtime of 45 to 60 minutes during this update. In order to minimize impact to service we will be performing this update late in the evening. The window for this work will be between 10PM and 1AM on Wednesday, February 13th. All servers will be shut down gracefully right before the work begins. Updates will be posted here as the work progresses. Update #1 (10:40 PM PST): The backend cluster has been updated and is going through a massive rebalance. Estimated time for the next step is 2-3 hours. Update #2 (11:40 PM): The storage backend is still rebalancing. It will still be a while. Update #3 (12:25 AM): 2 hard drives failed after the initial backend update. This will not cause any loss of data but has been a factor in the rebalancing time. The estimate is still over 2 hours. We will continue to monitor the progress. Update #4 (5:30 AM): We are working on the final update to the cluster nodes. After a reboot we will begin bringing hosts back online. ETA 50 minutes. Update #5 (6:10 AM): All VPS and shared hosting services are coming back online. Please contact hosting@isomedia.com if you have any outstanding issue with your service. http://www.avvanta.com/network-status?pid=1069 Support lines will be down for maintenance - 2019-02-01 23:59:05 http://www.avvanta.com/network-status?pid=1065 8:30pm We are performing maintenance on systems which affect our support phone lines between 8:30pm Pacific and Midnight. This process should take between 2 and 3 hours. If you need assistance during this period please email support@avvanta.com . Thank you. Update: This work has been completed, thank you for your patience. http://www.avvanta.com/network-status?pid=1065