Avvanta NOC Notifications http://www.avvanta.com/network-status Outage notifications and other relevant announcements for the Avvanta Network. Limited to the 10 most recent events less than 30 days old. en-us Copyright 2021 2021-04-17T19:51:55+01:00 support@avvanta.com Avvanta NOC Notifications PDU failure - 2021-04-16 05:15:18 http://www.avvanta.com/network-status?pid=1338 A Power Distribution Unit handling electrical service to one of our racks failed briefly. This disrupted service to numerous systems (including our ability to report outages to our web site) All such issues have now been corrected. http://www.avvanta.com/network-status?pid=1338 Scheduled Maintenance: (Thursday, April 22) Non Service Affecting Redundant Power Maintenance 4/22/21 - 2021-04-15 13:44:03 http://www.avvanta.com/network-status?pid=1335 On Thursday, April 22nd, from 12:01 AM PDT to 04:00 AM PDT, Avvanta will be performing maintenance on redundant power to core network infrastructure. This maintenance is not expected to be service impacting. If you experience any unusual service during this maintenance window, please contact support. Thank You http://www.avvanta.com/network-status?pid=1335 Support Phone System - 2021-04-15 01:42:06 http://www.avvanta.com/network-status?pid=1334 12:50am - Scheduled phone system maintenance has commenced. We will update this notice again when completed. 01:40am - Phone maintenance has been completed and phones are back in service. Thank you for your patience. http://www.avvanta.com/network-status?pid=1334 PDU failure - 2021-04-14 13:42:39 http://www.avvanta.com/network-status?pid=1333 A Power Distribution Unit handling electrical service to one of our racks failed briefly. This disrupted service to numerous systems (including our ability to report outages to our web site) All such issues have now been corrected. http://www.avvanta.com/network-status?pid=1333 Scheduled Maintenance: (Thursday, April 15) Support Phone System - 2021-04-13 12:13:36 http://www.avvanta.com/network-status?pid=1329 During this week's maintenance window (beginning Thursday morning at 12:01am) we will be performing emergency work on our technical support phone systems. Estimated downtime should be less than one hour. http://www.avvanta.com/network-status?pid=1329 Service Affecting Outage: April 7, 2021 - 2021-04-08 05:45:08 http://www.avvanta.com/network-status?pid=1325 We have become aware of an outage causing intermittent and/or no connectivity. Administrators are currently investigating the situation. We will update this notification as we discover more details. 8:53pm - A core router has failed in our Westin 7th floor datacenter. This affects all 7th floor colo service as well as a significant portion of general infrastructure (Email, DNS, Phones, web) Engineers are in route. No ETR is yet available. 10:22pm - Administrators continue to work on the failed equipment at our Westin datacenter. There is currently not an ETR. 11:12pm - Administrators have resolved the hardware failure at our Westin 7th floor datacenter. Some services are still being affected as a result of the hardware failure and Administrators continue to work toward a resolution for those affected services. We will update this notification when services have been fully restored. 1:36am - Administrators continue to work on the affected services caused by the equipment failure at our Westin datacenter. There is currently not an ETR. 3:52am - Administrators continue to work on the affected services caused by the equipment failure at our Westin datacenter. There is currently not an ETR. 5:37am - All remaining services affected by this outage have now been restored. Connectivity was restored shortly after 11pm, however, the disruption in network traffic affected some of our network storage. As a result several services had to be reconstituted from backups, most relating to email. Please note: This outage had no affect on stored email and no customer data was lost - it primarily only affected our ability to receive and process new, incoming mail. Thank you very much for your patience and this issue is now resolved. http://www.avvanta.com/network-status?pid=1325 Scheduled Maintenance: (Saturday, April 3) Service Affecting Emergency DSL Maintenance 4/3/2021 12:01 AM PDT - 2021-04-05 10:29:27 http://www.avvanta.com/network-status?pid=1324 Between 12:01 AM PDT and 3:00 AM PDT Saturday 4/3/2021, an upstream carrier will be performing service-impacting network maintenance. During this time, some DSL customers may experience little to no service. If you experience any unusual service outside of this maintenance windows, please contact support. Thank You 4/4/2021 03:00 AM PDT This has been completed. http://www.avvanta.com/network-status?pid=1324 Scheduled Maintenance: (Thursday, April 1) Non Service Affecting Network Maintenance 4/1/2021 Starting Event - 2021-04-01 00:18:37 http://www.avvanta.com/network-status?pid=1323 We are starting the scheduled Non Service Affecting Network Maintenance for 4/1/2021. We will update this notification when the maintenance event has been completed. ****12:18 AM The scheduled Non Service Affecting Network Maintenance for 4/1/2021 has been completed. http://www.avvanta.com/network-status?pid=1323 Scheduled Maintenance: (Thursday, April 1) Non Service Affecting Network Maintenance 4/1/2021 - 2021-03-23 16:34:17 http://www.avvanta.com/network-status?pid=1320 Avvanta will be performing routine scheduled maintenance on our core networking gear on 4/1 beginning at 12:01 AM PDT and ending at 05:00 AM PDT. During this maintenance, new line cards will be brought online to allow for additional capacity and redundancy. During this maintenance, you might notice an increase in latency as routing protocols re-converge. This maintenance is expected to be non-service affecting. Thank You http://www.avvanta.com/network-status?pid=1320 Scheduled Maintenance: (Friday, March 19) Service Affecting Emergency DSL Maintenance 3/19/2021 10:00 PM PDT - 2021-03-19 09:42:51 http://www.avvanta.com/network-status?pid=1317 Starting at 10PM PDT and continuing to approximately 1:00 AM PDT an upstream carrier will be performing emergency maintenance. This will be service impacting to some DSL customers. During this time some DSL customers may experience little to no service. If you experience any unusual service outside of this window, please contact support. Thank You http://www.avvanta.com/network-status?pid=1317